CONTACT LARENNA

WE'RE HERE
TO HELP.

A question about an order, a delivery, a return or a product? Send us a message and a real person answers.

support@larenna.com
01
PERSONAL HELPA real person reads and answers every message.
02
RESPONSE TIMEWithin 24 hours, Monday to Friday.
03
RETURNS & EXCHANGES30 days, on unworn items in original packaging.
01SEND US A MESSAGE

We use your details only to answer your message.

02HELPED FASTER

Add your order number and the email address you ordered with. For a return, tell us which items it concerns. We reply within 24 hours, Monday to Friday.

FREQUENTLY ASKED

When will I get a reply?

We reply within 24 hours, Monday to Friday.

Where can I see my order?

Your order confirmation email has the details. Orders ship within 2 business days, and standard US delivery takes 3 to 8 business days.

How do I start a return?

Send us a message with your order number. Returns and exchanges are open for 30 days, on unworn items in their original packaging.

Can I just email you?

Yes. Write to support@larenna.com and we answer within 24 hours, Monday to Friday.